Legal Access Depends On Local Law
Our Legal position starts with location and eligibility: access depends on local law, and we do not ask you to continue where the service is not permitted. Before account access, we may require a clear phone verification step and details that match your account record. We
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retain payment references needed to reconcile DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, while the wallet name and transaction reference should remain consistent with your account. A receipt or status request can be sent through the account help route beside the cashier path.
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If a rule changes, we may restrict access, request updated details or explain the change before processing a related account action. The local payment names below show the records covered by this Legal notice, not a promise that every rail is available to every account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.